Omni Hotels & Resorts

A Partnership That Works

Located in historic downtown Austin, TX, the Omni Hotel and Resort is part of an expansive group of luxury hotels across North America. Featuring 392 rooms and suites, a heated rooftop pool, and 20,000 square feet of event space, the Omni has something for everyone. It is the perfect setting for business meetings, family vacations, weddings and many other events.

The Scenario

A hotel as large as the Omni frequently has need for bulk junk removal, be it used furniture from a room remodel, or junk leftover from one of the many events they hold throughout the year.  Joe McLaughlin, who is in charge of handling all waste related needs for the Omni, was tired of calling around to different junk haulers to set up site visits and get quotes every time there were large items to remove. The process was slow and outdated, and he wished there was a better way.

The Solution

WastePlace is the first automated online marketplace for the waste and recycling industry.  We offer a network of fully insured and vetted junk haulers in Austin, TX. The Omni now manages all of its junk removal needs in one place. Joe can access one platform to request new services and junk removal, manage billing, and report any service issues. WastePlace proprietary software tracks every request, ensuring vendors are held accountable for excellent customer service. Everything is now automated, which allows Omni to quickly and efficiently manage all of their waste removal needs.

With WastePlace's easy to use software, I can post a job and receive multiple quotes in minutes. It has simplified an otherwise grueling chore.

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